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Ra77's Privacy Policy — Your data is safe with us

Ra77 believes your personal data belongs to you. This Privacy Policy clearly sets out what information we collect, how we use it, and how we keep it safe.

Last Updated: January 2026
Table of Contents
1. Introduction 2. Data Collection 3. Data Usage 4. Data Sharing 5. Cookie Policy 6. Data Protection 7. Your Rights 8. Child Protection 9. Policy Changes 10. Contact Frequently Asked Questions

1 Introduction & Scope

Welcome to ra77. We understand that sharing personal information online can feel uncertain — and that's completely normal. That's why ra77 has followed a transparent privacy policy from the very beginning.

This Privacy Policy applies to the ra77 website, mobile application, and all associated services. By using our services, you agree to this policy.

Core Commitments: ra77 never sells your personal information to third parties. Our business model is not built on data sales — we provide entertainment services.

2 What Information We Collect

Various types of information are collected when you create an account and use our services on ra77. Full details are provided below:

Type of Information Which Information Reason for Collection
Identity Information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Email, mobile number Account Management & Support
Financial Information Payment method details, transaction history Deposit & Withdrawal Processing
Technical Information IP address, browser, device Security & Fraud Prevention
Usage Information Game history, bet records, login times Service Improvement & Responsible Gaming

We only collect information that is necessary to operate our services. We do not request or retain data beyond what is needed.

3 How Your Information Is Used

Ra77 uses collected data only for specific, limited purposes. We never misuse data or use it for any purpose beyond what has been authorized.

  • Account Management: Your information is used for registration, login, password reset, and account security.
  • Payment Processing: Financial information is used to process deposit and withdrawal transactions.
  • KYC Verification: Your identity document details are verified to confirm your identity and age.
  • Fraud Prevention: Technical data is analyzed to detect and prevent suspicious activity.
  • Service Improvement: Usage patterns are analyzed to improve the gaming experience and enhance the platform.
  • Responsible Gaming: Gaming behavior is monitored to detect problematic patterns.
  • Customer Support: Relevant information is used to address your complaints and respond to your questions.
  • Legal Obligations: Required data is retained and provided in compliance with regulatory authority directives.

Marketing Communications: No promotional messages will be sent without your consent. You can unsubscribe from marketing emails at any time.

4 Information Sharing & Disclosure

Ra77 does not generally share your personal information with third parties. However, limited information may be shared in the specific circumstances outlined below:

  • Payment Processors: Necessary information is shared with approved payment partners — including Mobile Banking, Nagad, and Rocket — to complete transactions.
  • KYC Partner: Information is shared with licensed verification service providers for identity verification.
  • Legal Requirements: Information is provided in response to valid requests from courts, regulatory authorities, or law enforcement agencies.
  • Security: Information may be shared with relevant authorities to prevent fraud or money laundering.

Rest assured: ra77 never sells your information to advertisers, data brokers, or any other third party for commercial purposes.

5 Cookies & Tracking Technologies

Ra77 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

  • Essential Cookies: Used for login sessions, security tokens, and core platform functionality. These cannot be disabled.
  • Performance Cookies: To understand how quickly the site loads and where issues occur. This analysis is carried out anonymously, without identifying you.
  • Functionality Cookies: Remembers your language preference and theme settings to personalize your experience.

Cookies can be managed through your browser settings. However, disabling essential cookies may limit certain features of the platform.

6 Data Protection & Security

Ra77 uses industry-leading technology to keep your data secure. Our security framework operates on multiple layers:

  • All Data Transfers 256-bit SSL Encryption secured by.
  • Stored Sensitive Information AES-256 Encryption protected by.
  • Regular Security Audit and penetration testing are conducted.
  • Two-Factor Authentication (2FA) The option is available for all accounts.
  • Immediate action upon detection of suspicious login Alert is sent.
  • Server Firewall & DDoS Protection secured by.
  • Data Backups Completed regularly and stored securely.

Data Retention Period: Your data is retained while your account is active and for up to 5 years as required by law. After that, it is securely deleted.

7 Your Data Rights

As a ra77 user, you have the following rights over your own data:

Right to Access

You may request to see what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

After closing your account, you may request that your information be deleted.

Right to Restrict Processing

You may request that your information no longer be used for specific purposes.

Right to Portability

You may request a copy of your data in a machine-readable format.

Right to Object

You may object to your information being used for marketing or profiling purposes.

To exercise any of these rights, contact us at [email protected]. We aim to respond within 30 days.

8 Child & Minor Protection

Ra77 is strictly for users aged 18 and above. We do not knowingly collect any information from anyone under 18.

  • Age verification is mandatory at the time of registration.
  • If a minor is identified during the KYC process, the account is immediately closed.
  • Any information belonging to a minor found in our system will be deleted immediately.

If you suspect a minor is using ra77, please contact our support team immediately.

9 Policy Changes & Updates

Ra77 may update this Privacy Policy as needed. When changes are made, we will:

  • We will display a notice at the top of the website.
  • Any changes will be communicated to your registered email.
  • The "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, you will be notified at least 15 days before they take effect. Continued use of the service after changes have been made will be considered acceptance of the updated policy.

10 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact us:

  • Email: [email protected]
  • Response Time: Within 24–72 business hours
  • Language: You may communicate in Bengali or English

For quick support: Write "Privacy Request" in the email subject line when submitting a complaint, and our data protection team will prioritize your request.

Why ra77's Privacy Protection Separate

Key features of our data protection framework

Military-Grade Encryption

All your data on ra77 is protected with 256-bit SSL encryption — the same technology used by the world's leading banks. It is virtually impossible for any third party to access your data.

Strict KYC Process

Ra77's KYC verification process confirms your identity and prevents others from opening accounts in your name. This is done entirely for your protection.

Data Not for Sale

Ra77's business policy is clear — under no circumstances will your personal information be sold to advertisers or data brokers.

Clear policies in Bengali

Our Privacy Policy is written in plain language so you can understand it fully. Nothing is hidden behind complex legal wording.

Your Control

You have full control over your own data — view it, correct it, or have it deleted. ra77 makes it easy to exercise these rights.

Regular Security Audits

Ra77's systems are regularly audited by independent security experts. Any vulnerabilities found are resolved promptly.

About Privacy Frequently Asked Questions

Answers to the questions on your mind

No, ra77 does not store your full credit or debit card number directly. Payments are processed through PCI DSS-certified licensed payment gateways. For Mobile Banking or Nagad, only your mobile number is verified.

Most data is deleted after account closure. However, financial transaction records and KYC documents must be retained for up to 5 years due to legal obligations. After that period, all data is permanently deleted.

Only if you have consented to receive marketing messages. You can enable or disable marketing communications during registration or in your account settings. Without consent, only essential transactional and security-related messages will be sent.

Yes, absolutely. Send an email to [email protected] with the subject line "Data Access Request". After verifying your identity, a copy of your data will be provided within 30 days.

ra77 analyzes connection data for security purposes, not to violate your personal privacy. Please note that under ra77's terms and conditions, using a VPN to bypass geo-restrictions may result in account suspension.

Yes. In the event of a data breach where your information is at risk, we will notify you at your registered email address within 72 hours. You will be clearly informed of what data was affected, what steps have been taken, and what you should do.
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Join with confidence — Your Data Is Safe

You've read ra77's Privacy Policy and now know how carefully we handle your information. Register with confidence and enjoy your favorite games.

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